How We Started
Looker Alarm Co. was founded in 1989 by myself, Eric Walls, as a subcontracting operation installing for larger alarm companies. This allowed me to pay the bills while slowly building my own account base. The acquisition of another small alarm company, Vawter Alarm Systems, allowed for additional growth. Most of my new business is acquired by referral from satisfied customers who appreciate my professional demeanor and conviction to fulfill their individual job requirements. My customers appreciate my punctual response to their service needs, as well as my attention to detail and respect for the home or business while installing the equipment. I am proud to say that my installed systems require very little service. As a lifelong Hamilton County resident, I believe I can meet your security and alarm needs in a way that larger national companies cannot.
Why We Do What We Do
I started this business over 25 years ago as an effort to offer a unique option to the consumer. While installing for other companies for many years, I learned that most clients were bound to their service provider by long term contracts and the installation of proprietary equipment. I viewed these strong-arm tactics as unacceptable. The customer should have the freedom to choose the service provider based on the provision of good service. Additionally, customers may have personal or financial situations that may force a cancellation of monitoring service. For these reasons, we do not hold contracts or install proprietary equipment at Looker Alarm. We do require a signature on a “contract” that releases us from liability and states that the customer agrees to have their system monitored by our monitoring service. It can be cancelled at any time, at the customer’s request.
Looker Alarm Co. offers a personal touch that is difficult to find in today’s service industry. Customers can call my office or reach me directly on my cell phone. Like myself, most people prefer to interact with the same person over a long period of time.
Where We Do What We Do
Looker Alarm services the central Indiana area, focusing on Indianapolis, Carmel, Westfield, Noblesville, Zionsville Fishers, Avon, and Brownsburg.